Page 18 - Ultimate Journeys 2022

BOOKING CONDITIONS
Please read these Booking Conditions carefully as CANCELLATIONS & REFUNDS MINIMUM AGE
they apply to all bookings with Ultimate Journeys by Prior to Final Payment The tours featured in this brochure are not suitable for
GO Holidays. Your deposit is forfeited. travellers under 18 years of age, with the exception of
Christmas in Finnish Lapland.
HOW TO BOOK After Final Payment
Contact your ATAS travel agent and request a There will be no refund of your deposit, in addition to TOUR LEADER
reservation. All verbal quotes provided are an any fees imposed by the Supplier, which may be up to A minimum of one Tour Leader will accompany
estimate only and subject to change until confirmed 100% of monies paid. escorted tours provided minimum passenger
in writing. You will be required to supply your full numbers are achieved.
name, including title, initial and surname as per ID, AFTER TRAVEL
any information relating to dietary/mobility/medical There will be no refund for cancellation once travel FITNESS TO TRAVEL
requirements and mobile phone number. has commenced. There will be no refund for unused We may require a doctor’s certificate prior to
services. confirmation for any traveller with a pre-existing
PRE-TOUR BOOKING FORM medical condition or traveller entering their third
You are required to complete a pre-tour booking form RESPONSIBILITY trimester of pregnancy. All travellers must be fully
before your booking is complete. You will receive the Ultimate Journeys by GO Holidays acts as an vaccinated for COVID-19 to travel on these tours.
pre-tour booking form from either us or your Travel agent for the Suppliers (transport, tour, event or A reasonable level of fitness is required for some
Agent. This form requires you to provide essential accommodation providers) who provide the various activities on these tours including embarking and
goods and/or services (Products). All bookings are
information including dietary requirements, mobility subject to the terms and conditions and limitations disembarking the aircraft which will be by stairs from
and medical information. the tarmac, getting in and out of 4WD vehicles and
of liability imposed by each Supplier. It is therefore
PRICES & CONDITIONS important for you to obtain and read the applicable coaches, embarking and disembarking boats either
This brochure was produced on 12 January 2022. The Supplier’s terms and conditions as they may limit or from a jetty or beach.
prices in this brochure are in New Zealand dollars, exclude their liability to you. AIRCRAFT SEATING
unless otherwise specified, and include GST where In producing this brochure, we have used The aircraft used on the Discover Australia’s Icons
applicable. All prices are subject to availability, information provided by Suppliers. Irrespective of tour is configured to all business class seating in 12
subject to change and can be withdrawn or varied any measures taken by us to ensure the information rows. Front and exit row seats may be reserved for the
without notice. Price changes may occur by reason contained in this brochure is accurate at the time entire journey for the surcharge outlined in the Price
of matters outside our control which increase the of printing, Ultimate Journeys by GO Holidays section of this brochure, subject to availability. A seat
cost of the Product or Service. Such factors include disclaims and will be exempt from liability in rotation plan will apply to all other seats on the aircraft
(without limitation) adverse currency fluctuations, respect of anything misleading, false, incomplete throughout the tour.
fuel surcharges and taxes. Please check all prices, or inaccurate and any errors, misdescription and all
availability, fees, conditions and information with your associated disappointment, loss, expense, damage, BONDS
travel agent before booking. inconvenience, delay, death, shock, illness or injury, Bonds or credit card imprints are required by most
however caused.
All arrangements are subject to availability, Suppliers at the time of check-in to cover incidentals
cancellation, or modification due to inclement Ultimate Journeys by GO Holidays does not control and fees not included in your holiday cost.
weather, late running of services or other unforeseen the manner in which Products featured within TRAVEL INSURANCE
circumstances. The travel services provided by the this brochure are provided. Ultimate Journeys by We strongly recommend you take out appropriate
GO Holidays disclaims and will be exempt from
Suppliers are subject to the conditions imposed by liability for anything to do with the supply of such
the Suppliers and their liability may be limited by their Products. This includes liability (whether as a matter travel insurance to cover your travel arrangements.
tariffs, conditions of carriage, and agreements. of contract, tort, statute, restitution, or otherwise) PRIVACY
If we must change any part of your booking for for any direct, indirect or consequential loss, Ultimate Journeys by GO Holidays collects
reasons beyond our control, for example, an liability, claim, cost, expense, proceeding, demand, information about you (including health information
Accommodation Supplier overbooks accommodation, penalty, disappointment, death, injury, illness, shock, where necessary) to provide products and services
or if there is an increase in taxes or Supplier charges, inconvenience or delay. This limitation of liability also to you, process your travel arrangements, facilitate
we will notify you. If any such changes result in your applies irrespective of the cause, including negligence your participation in loyalty programs and conduct
holiday costing more or otherwise being materially of us or a Supplier, withdrawal, cancellation or failure marketing activities and market research. If the
different from that originally booked, you may cancel to provide a Product, delay, any variation in the information is not provided, Ultimate Journeys
the booking and we will refund any monies already Product, the provision of substitute Products or a by GO Holidays may not be able to provide the
paid less any charges levied by Suppliers. change in the Supplier. Without limitation, Ultimate Service requested. Ultimate Journeys by GO
Journeys by GO Holidays will not be responsible if Holidays may disclose your personal information
PRICES DO NOT INCLUDE the Product is not available due to inclement weather to its related companies, carriers, travel service
Anything not specifically indicated as being an conditions or other acts of God, civil disturbances, providers, organisations which provide services to
inclusion. fire, floods, pandemic, acts of Government or any Ultimate Journeys by GO Holidays (more details are
other authorities, accident to or failure of machinery
OMISSIONS & ERRORS or equipment or industrial action. available in our Privacy Statement on our website
While every effort is made to ensure the accuracy and and various law enforcement agencies, airports and
currency of the information in the brochure, errors MAP & IMAGES governments around the world for security, customs
or omissions may occur. All errors and omissions All maps in this brochure are intended as a guide and immigration purposes. You may gain access to
identified post the date of publication are notified to only and are not to scale. They do not necessarily the information Ultimate Journeys by GO Holidays
our retail partners to advise you. Please check with reflect actual routings or accommodation or attraction holds about you by contacting our Privacy Officer in
your agent for all up-to-date corrections, including locations. Accommodation room photographs are writing at 179 Normanby Road, South Melbourne VIC
prices and inclusions. representative only and actual rooms occupied may 3205 Australia.
vary in decor and inclusions from those shown.
DEPOSITS & FINAL PAYMENTS Some images used in this brochure are supplied MONIES NOT HELD ON TRUST
Deposit courtesy of tourist bureaus, hotels, tour operators, All monies paid by you to us will be the property of
A minimum non-refundable deposit is payable on Tourism Australia, Tourism and Events Queensland, Ultimate Journeys by GO Holidays and will be a debt
confirmation of your booking. The amount of deposit Tourism NT, Tourism Tropical North Queensland, due and payable to the relevant Supplier (contingent
required varies for each tour and you should check South Australian Tourism Commission, Visit Finland, on availing) once the services to which the money
with your travel agent before booking. Further StudioPONANT/Lorraine Turci, Nathalie Michel. relates have been availed, or the relevant booking
deposits are required for some tours prior to final PRODUCT DESCRIPTIONS is cancelled (subject to cancellation fees). You agree
payment. and acknowledge that such monies will not be held
Product descriptions and accommodation ratings by Ultimate Journeys by GO Holidays on trust for or
Final Payment featured in this brochure are provided by the on behalf of you, and we may hold such monies in any
Final payment of your holiday cost varies for each tour individual Suppliers. Facilities, features or ratings are account as we see fit, including with our own and/or
and you should check with your travel agent before subject to change at any time. You should check at other customer monies.
booking. Final payment date will be advised on your the time of booking for any changes to published
booking confirmation document. information of which we may be aware. GOVERNING LAW
These conditions are governed by the laws of New
Please ensure payments are made by the due date. MINIMUM/MAXIMUM NUMBERS South Wales, Australia and any action arising under
If this does not happen, our system will automatically Some tours in this brochure require a minimum them or in any way connected with a booking may be
cancel the booking without notice or liability to you. number of passengers to operate. If minimum
numbers are not achieved, some services may brought only in a court in New South Wales, Australia,
CREDIT & DEBIT CARD SURCHARGES operate on a join-in basis rather than an exclusive subject to any law which is expressly inconsistent with
A fee will apply for payments made by debit and basis, the tour may operate without a guide or it may this. You acknowledge that you are 18 years of age
credit cards. Fees may vary depending on card type. be cancelled. You should check minimum passenger or older and that you understand and agree with the
Please check this fee with us or your travel agent number requirements with your travel agent at the above terms and conditions and our Privacy Policy.
when booking. time of booking. Please read our full booking terms and conditions.

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