Page 41 - Explore Magazine Spring 2017
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                AIRLINE




               UPDATE






          Emirates expands free inflight Wi-Fi service
          Emirates has expanded its popular free inflight Wi-Fi service – familiar to
          New Zealanders flying on the airline’s daily A380 services from Auckland
          and Christchurch – with generous rates for all flyers.
          Effective immediately, all Emirates Skywards Platinum and Gold
          members can enjoy free unlimited Wi-Fi during their Emirates flight,
          regardless of their class of travel.
          In addition, Economy class customers and non-Skywards members can
          now enjoy 20MB of free data usage within the first two hours of log-in
          – double the current 10MB free being offered. Additional data can be
          purchased in 150MB or 500MB blocks at attractive rates, with tiered
          discounts for Skywards Silver and Blue members.
          Wi-Fi services are available on more than 200 Emirates aircraft, and it
          is a service that Emirates continues to subsidise heavily. Demand for
          inflight Wi-Fi, already popular from the start, has grown tremendously.
          The doubling to 20MB of free data will suit customers who are light Wi-Fi
          users looking to send short messages to their families and friends, or
          check their social media accounts while flying. Business travellers or
          more heavy users of inflight Wi-Fi will have the flexibility to purchase
          additional data packages as needed.
          Auckland Airport launches new Strata Club
          Auckland Airport has launched a new app-based loyalty programme
          called Strata Club, which is designed to recognise travellers’ choices
          with personalised benefits and rewards.
          Membership is open to all international and domestic travellers
          regardless of their airline and class of travel, as well as to everyone
          visiting Auckland Airport’s international and domestic terminals.
          Benefits include access to upgraded Wi-Fi, with rewards offered in tiers
          based on a customer’s purchases with Strata Club partners throughout
          the terminal and airport precinct. This includes online booking of airport
          facilities such as parking and the airport’s own premium lounge.
          Talking of which, the airport’s erstwhile premium lounge, the Emperor
          Lounge, will soon be replaced by a bigger and more premium space.
          Complementing the new loyalty programme, it will be known as the
          Strata Lounge, and include a range of new features including bookable
          meeting rooms and relaxation pods. Booking a visit to the lounge online
          will be one way for Strata Club members to accrue more Strata points.
          New Delta Airlines app doesn’t rely on internet connection  Delta is the only airline to give customers the ability to access airport
                                                              maps, boarding pass and flight detail information this way by iPhone.
          Delta airlines has just released the latest iPhone version of its Fly   Passengers interact with the app by touching the departure city
          Delta app, giving customers access to innovative airport wayfinding   code, arrival city code or gate numbers, and through the My Trips,
          maps and the ability to keep up with boarding pass and flight details   Flight Status and More sections.
          even when a reliable Wi-Fi or cellular connection isn’t available.
                                                              The latest Fly Delta app version also includes tap actions on the
          The wayfinding tool on the Fly Delta app 4.2 version features   app’s home screen icon to reveal shortcuts to book a flight, check-
          interactive maps for 20 major airports – including the airline’s hubs   in or view flight status. Offline mode is another new feature which
          – and guides customers with turn-by-turn walking directions to their   increases the reliability of the app by making customer travel
          next gate, a restaurant or even baggage claim. Customers can search   itinerary information – including boarding passes – available even
          using generic terms like “coffee” or brand names like “Starbucks”   when the device isn’t connected to the Internet. Fly Delta for Android
          and choose from a list of options to get directions.  will be released in spring 2017.


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