Page 46 - Explore Magazine Spring 2017

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TRAVEL GADGETS

Apps and other devices to make travel easier.

Air New Zealand app now sends passport renew New Zealand, Australian, British stress factor when travelling, so prioritising
renewal reminders and American passports. An estimated 10 features that offer genuine benefits and
Air New Zealand’s mobile app can now scan percent of Air New Zealand customers type convenience on the go is key.
their passport details incorrectly when they
and save passport information, sending a check-in online, and by saving their passport Integrating smartphone camera technology
timely reminder when it’s time to renew. to the app also paves the way for adding
numbers to their profile, customers can secure credit card scanning to the Air New
Every month around 550 would-be enjoy a faster check-in experience. Zealand booking system, as well as longer-
travellers turn up at the airport with expired Air New Zealand says customer feedback term developments such as selfie-boarding,
passports, triggering a stressful situation.
is driving the rollout of time-saving tools using biometrics and facial recognition to
Air New Zealand customers can use their such as the passport renewal reminder and verify customers at the gate.
smartphone camera to capture and save customers can look forward to an increasingly The Air New Zealand mobile app has been
their passport details. Not only will this smarter digital travel experience – not only downloaded by 1.3 million people. Earlier
streamline their check-in experience but on the day of travel but also in the dreaming this year the popular coffee-ordering
it also triggers expiry reminders including and planning phase. Customers consistently function clocked up two million orders.
providing handy click-through links to tell Air New Zealand that time is their biggest

HELLOWORLD : EXPLORE : SPRING EDITION