About the Richmond Team
Tim Dunnill and Nick Tilly bought the helloworld Richmond store in 2011 and relocated the store to its current premises next door to Taylors Shoes, Queen Street, Richmond in 2017.
Vicky McLean joined in 2013, bringing with her a huge passion for travel and an extensive work history of living and working in far flung corners of the globe! In 2014, Rhonda Doole, another hugely experienced travel professional joined the team! The newest (and youngest) member of the team is Amanda Cuff who joined earlier this year - despite being the youngest member of the team, Amanda brings a great deal of experience to her role as senior travel consultant and a particular passion for cruising (a love of cruising is shared by the whole team).
Because it’s vitally important that as travel professionals we keep up-to-date, the team’s 2018 travels have included Japan, Shanghai, The Maldives, Canberra, Rarotonga, Bali and more is on the cards including Australia and Samoa! Looking ahead to 2019 Nick and Tim are heading to Vietnam for the annual helloworld franchise conference and an extended stay following conference.
Message from the Richmond Team
We wholeheartedly believe in the importance of understanding the needs of our clients; our goal is to consistently deliver exceptional customer service.
We’re passionate about travel – we love selling it and doing it for ourselves. Holidays should be fun and the fun should start when you’re working with your travel agent !
Even more importantly, we love assisting our clients to put together the perfect travel package to meet their needs. Whatever it is you’re after – plane tickets, accommodation, a cruise, a coach tour, a rental car, or that all important travel insurance - if it’s travel related – we can arrange it!
You can find us conveniently located on the sunny side of Queen Street, right next to the Taylors Shoes. And remember, you can earn and SPEND your FLYBUYS points with helloworld Richmond, as well as redeem your AMEX points. (We also accept QCard).
We’re open Monday – Friday, 9:00am to 5:00pm and Saturday mornings, 9:30am to 12 noon.
2017/2018 Store Awards
- Top Store 2017 - Insight Vacations
- $1.5M Store - GO Holidays
- GOLD Award for Outstanding Success in Sales Revenue 2018 – Vicky McLean
- DIAMOND Award for Outstanding Success in Sales Revenue 2018 – Tim Dunnill
- DIAMOND Award for Outstanding Success in Sales Revenue 2018 – Rhonda Doole
2017/2018 notable achievements
- $1M Store for Cruise Sales
- $1M Store for Air New Zealand Sales
Over the holiday period, we will have restricted opening hours:
Mon 24 Dec 9am-3pm
Tue 25 Dec-Wed 26 Dec Closed
Thu 27 Dec-Fri 28 Dec 10am-2pm
Sat 29 Dec-Wed 02 Jan Closed
Thu 03 Jan-Fri 04 Jan 10am-2pm
Emergency after hours contact: 021 767 359