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CUSTOMER TESTIMONIALS
Don't just take our word for it. Here are some of the kind things our customers have to say about us.
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Brooke was great! Discussed all my options, quick and clear communication and speedy follow-up.
From Christa White -
Bridgette and the team are absolute pleasure to deal with. She went above and beyond to ensure our trip was not only perfectly planned but also tailored to our preferences.
From Virgilio Mendoza -
Consultant: Jolien Venter - Very Professional down to earth Package Deal exceptional
Thank you, Jolien.From Wilma B. NGATAI -
Consultant: Jolien Venter- Great service, and her follow up and follow through is exceptional!
From Stephan Venter -
This is the second trip we have booked with Brooke, she is wonderful to deal with, excellent communication, great knowledge. We look forward to booking our next trip with her soon. Thanks Brooke, youre amazing.
From Renee Kruger -
Brooke Thompson was an ideal agent for us to work with. Friendly, knowledgeable and prompt, with flight details, answers to questions, Cash Passport advice, and more. She did what she said she'd do, and more. I wouldn't hesitate to go back to her another time. I have appreciated her follow-up and keeping in touch. It was reassuring to know that we could contact her if we needed to, even after leaving New Zealand for Japan. Great work, thank you Brooke.
From Richard and Gill Lawrence -
Thanks Brooke, for organizing all the work behind the scenes, to make this a memorable trip for me to my homeland of Samoa.
Really appreciate you.From Alanah Su'a -
Brooke organized our travel, made it very easy for us and well worth the cost to use a consultant. Easy to get in touch with and understood the brief of what we were after. Totally recommend helloworld and Brooke.
From Sheryl Mills -
Jolien you did a fantastic job explaining everything and provided great information for us to review. I would highly recommend booking through helloworld and yourself again.
From K Wellwood -
Jolien was very helpful and considerate and followed our wishes to the letter. She even did the on-line checking for us and kept us up to date with any changes that the airline made. A great experience.
From Bandana Kumar -
Brooke did a fantastic job not only in her recommendation of Shangri La Fiji but also on her product knowledge . 10/10 Brooke We will be return customers.
From Scott Liddle -
Kaneshi does a great job, she is so diligent and is always willing to support us, no matter the time and place where we are.
From Maria Jose Mora -
WOW the service I had with helloworld Hamilton was 100 percent.
Kashi you listen, you delivered and you gave our family the most amazing trip away.
We would recommend you and your team again.From J Willson -
Very friendly and obliging (Brooke) made booking a pleasure :)
From Cheryl Kleuskens -
Thankyou so much for your time and effort.
Helloworld Rototuna is surely the best travel company we have used.From Adrienne Renata -
A great experience with Renee, fast and efficient. Thank you!
From Rhian Darling -
Jolien has been an absolute super-star with quickly understanding our holiday needs, providing us with great options and her communication has been fantastic.
We will definitely be heading straight back to Jolien for our next holiday.From Jenny Thompson -
Brooke - we had a great time on our holiday and thanks to you and the help of Jo - everything went smoothly. In fact I would be hard pushed to think of any slight hiccup. So many thanks to you all at Helloworld and we look forward to seeing you all some time in the future.
From Carey and Vivienne -
Thank you Brooke for making everything so easy and stress free. I loved how you kept me in the loop at all times and giving me options. You were amazing. Keep up the good work.
From Alanah Su'a -
Brooke - I love your promptness, and your all-round demeanour, so now you're my go-to! Excellent service.
'Til then, look after yourself eh.From Tom Libeau -
I have had the most fantastic and efficient service I have ever had by Jolien a real credit to the travel industry.
I am off to the world bench-press champs in Austin Texas and I do travel a lot and have always used an agent as they give more personal service to the experience.
I had used a another agent and quoted me huge amount and I was getting very stressed and was avoiding one line bookings etc.
I approached Jolien WOW just WOW made the whole process effortless.
Never seen anything like it.
Thank you so muchFrom Delwyn Evans -
Charmaine you and your team at helloworld Rototuna are professional and friendly to deal with. It’s been our families pleasure to change agencies and work with you all.
I have recommended your office and thank you.
Robyn and BertFrom Robyn and Bert -
We are Happy to be home again, after our fantastic 6 week journey overseas.
Fortunately all our plans went very well.! Thank you very much Kylie, for all your amazing Bookings and fantastic service!
Our Trip had amazing contrasts.! Egypt was very interesting, Hot and busy. The EMECO Travel Company there was extremely efficient. Top marks.!!
Your contacts throughout the trip made us feel secure and looked after. We will be back to book with helloworld.
Kind regards from Tina Reid.From Tina Reid -
The entire trip went really well! I loved my time on the top deck tour.
The tour was amazing and I thoroughly enjoyed every waking moment of that tour.
Thanks for everything your team has done, my working holiday was amazing and the trip was even better.
Helloworld are the best and I would recommend you all again Charmaine.From Kyle McDowell -
Renee -We are really excited about this changed trip .
It has been an absolute pleasure dealing with you and enjoying your delightful personality.From Neil and Jan -
Hi Charmaine
Just wanted to let you know our holiday in Aitutaki is over, we are back at work. Thank you for a smooth hassle free holiday experience. Everything went well, all our bookings you made were perfect, and I really appreciate your work effort that went into making it a great holiday. Even the weather was perfect!!
Thank you
Regards
Debbie and Brett PatersonFrom Debbie and Brett Paterson -
Good afternoon Kylie just a brief note to thank Helloworld for arranging Heather and my Sydney Holiday everything went super smoothly and we really enjoyed our break.
A special thanks to Tanya for all her work and input in arranging the detail and booking it for us.
I must say I was impressed with her attitude and efficiency she is a asset to your business.
Best regards BarryFrom Barry -
Kylie and Nick and the team are fantastic. They really look after your travel needs. You have heard of five stars, these folk get ten! Book with confidence, simply the best. Ian and Gwenda Hanley.
Blessings and almost Happy 🐣 Easter. I.From Ian and Gwenda Hanley -
Helloworld Rototuna staff are so friendly and always feel welcome to enter there store.
Totally recommend there service and its great to have a travel shop in our area giving back.From Ted and Joan Herbert -
AMAZING service. Wouldn’t go elsewhere.
From Eric Maxwell -
With confidence we recommend helloworld. Over years helloworld has organised cruises and overseas holidays for us always with attention to detail . Our travel consultant, Kylie has given us excellent service. Bookings are made promptly with options to consider. We are always given phone contact numbers case any problems arise while we are overseas. Kylie always available to discuss plans by phone or with a visit to the office. We highly recommend helloworld for friendly and efficient service.
From Hayley West -
Nicks service was outstanding and always a phone call away. Very prompt and helpful and efficient. It’s really great to walk into this store and feel welcomed every time by the staff and feel part of the hello world family. It’s great to have them in our community.
From Jess & Wilson Rex -
The service was absolutely amazing, we walked out feeling at ease and would highly recommend helloworld Rototuna.
From Jill & Eric Thompson -
I just wanted to send you a quick note regarding Nick. He was absolutely phenomenal when it came to helping me get back to the US. With such short notice and multiple stops along the way, Nick has done a superb job getting me to the US (I just landed in LAX).
He went above and beyond in coming in to the office on Saturday afternoon when I was passing though, helped me find the right place for my pre departure covid test, and honestly made the process so much easier.
I would seriously not be here without his help, and I cannot thank him enough. The best review I can give him is my word that next time I am flying will be coming back to him and Hello World! My family and friends have already heard how great he his and hopefully as the world opens more his services will be well requested!
Thanks again,From Bex Freebairn -
Very helpful and friendly consultants. Thank you so much for helping my dad return from the UK and making sure the process was smooth. Highly recommend this company as always a phone call away.
From Kate Thompson -
I'm wanting to share how impressed my partner and I were with the service from Kylie on our recent holiday to Raro. Kylie contacted me very promptly when I enquired about one of the packages and had no problem answering all of our queries. Planning our holiday was stress free and we will definitely be planning our next holiday with her.
From Ghosh Family -
Excellent service. Same every time. Thank you Nick and Kylie and the team.
From Lindsay & Trish -
Thank you for your amazing service and always a delight to work with Kylie. You and your team always look after us and we can’t wait to travel again and work will helloworld Hamilton.
From Bev & John Whitley -
Nick thanks to you on the part you have played in the process. You deserve congratulations on the pleasant, professional and prompt way you have acted throughout the process. All the best for the future.
From Margaret & Mal -
I would like to thank you and the helloworld Travel team most sincerely for looking after Elaine and I so well regarding our refunds for travel. I certainly have appreciated your efficiency and feel very lucky to have you, Nick and the team looking after us. As I said before, you will be first port of call when we are able to travel.
From Kay Ralph -
Over the years we have traveled extensively throughout the world and have dealt with a number of travel providers Hello World Rototuna being our current go too agent.
We have been dealing with Nick for the past few months. We have always found him to be very good, Nick has always delivered a high level of friendly service, he provides great knowledge of the travel industry with excellent fast and efficient turnaround .
With the unprecedented events regarding Covid19 we found ourselves caught up in a rapidly changing situation across the World and New Zealand.
Our bags packed and ready to go the NZ government announced all non essential travel bans, tightened border control and 14 day isolation period on our return.
The dream family holiday was getting very grim. Our destination USA going into lock down, parks, events closing our travel tours canceled and plans all but over. I found myself on hold to the Air New Zealand 0800 number for over 2 hours hoping to speak with someone to help and work out our options.
It was an absolute relief to receive a call from Nick. He was calling us to see if we needed help.
Nick was truly amazing he helped make an extremely stressful time for our family so much better. With clear options and knowledge in front of us we could make an informed decision on the facts that were presented to us, to move our trip forward. We want to acknowledge our sincere thanks and gratitude to Nick. He was our lifesaver at the end of the phone that night. In such unpresented times Nick absolutely went beyond the call of service and it is so very much appreciated. This email is to acknowledge him and make you aware of this outstanding employee within your organisation.From Paul & Kerrin Single -
I can phone or email any issues about my trip and my questions are dealt with straight away and I feel I can go on my trip armed with all the information I need for a fantastic holiday.
From Christine Van Woerden -
Kia ora Renee, Seems like it was so long ago already! Thanks so much for the great job you did organising everything. Vietnam was great. Really looking forward to my next trip which I will book through you!
From Emma -
Great service and really helpful! I asked lots of questions and all were answered with a lot of knowledge. Thank you for being so helpful!
From Shaylee Burman -
So looking forward to our trip, counting down! Will be back to book the next one. Great team, lovely to deal with.
From Cherie Sheehan -
Renee Temple was a pleasure to work with! Went over and beyond to help me make our trip as best as possible.
From Aidan Ross -
I really love dealing with Kylie for my travel arrangements. She is very friendly and knowledgeable on the destinations I want to travel to. I highly recommend her to my friends and family who are looking to travel.
From Venita Gleeson -
Kylie Davis-Strangwick is a fabulous travel agent and always has good advice and points us in the right direction. Nothing is too much to organize and we really enjoy dealing with her. We highly recommend Kylie
From Kerri Morris -
Hello Christine, A million thanks for your efforts with our requirements. I shall definitely recommend you to anyone I know that would like an excellent Travel Agent. Again, thank you so much for your assistance.
From Anne
