Air New Zealand airline fees

There are limits on the number of pieces and weight of baggage allowed, which vary with where you are travelling. See checked in baggage policy below.

Domestic New Zealand Flights

Air New Zealand offers lower fares and more options for domestic travellers

The fares will give you the simplicity of one-way pricing and the choice of four fare types. You can travel with these fares throughout 26 New Zealand domestic destinations from Kaitaia to Invercargill. 

Australia, Pacific Islands* and Bali Flights (Tasman and Pacific Fares)

These allowances apply to Air New Zealand and Virgin Australia operated flights booked through Air New Zealand (NZ7000-7998 flight numbers).

Here's where you can travel with these fares:

• Australia: Adelaide, Brisbane, Cairns, Gold Coast, Sunshine Coast, Melbourne, Perth*, Sydney and to 25 other destinations around Australia with our partner airline Virgin Australia.
• Pacific Islands: Honolulu, Bali, Cook Islands, Fiji, New Caledonia, Niue, Norfolk Island, Samoa, Tahiti, Tonga and Vanuatu

Notes: 

• Please note where Premium Economy is offered, Works Deluxe will not be available
• On the Islands routes where travel is operated by one of our codeshare partners, only The Works product will be available in Economy.  
•  The additional piece for Gold/Elite & Koru members is only available on Air New Zealand operated and ticketed flights and NZ7000-NZ7998 flights operated by Virgin Australia. It is not available on VA3000 & VA8000 series flights that are operated by Air New Zealand or on VA ticketed Tasman and Pacific Island flights operated by Virgin Australia.

Long haul International Flights

* The additional piece for Elite Partner & Koru members is only available on Air New Zealand operated and ticketed flights when checking in with Air New Zealand.
** This Premium Economy and Business baggage allowance is only available on Air New Zealand operated and ticketed flights when checking in with Air New Zealand.

Note: The airline may have partnerships with other airlines and your flight may be operated by another airline. For journeys to/from the U.S., the baggage allowances of the airline that ticketed the first segment of your travel should apply throughout your travel. For travel that does not involve the U.S., you should check with the operating airline for information about their baggage allowances; the other airline's baggage allowances may be more restrictive and you could be charged for extra baggage by the other airline.

Carry-on/Cabin Baggage Allowance

• Customers may take one piece of cabin baggage onboard with a maximum weight of 7kg (15lbs)
• Business Class, Premium Economy & connecting Business Class customers, Air New Zealand Elite, Gold and Star Alliance Gold customers are permitted to carry two pieces weighing a maximum combined total of 14kgs (30lbs).  
• Only one item of cabin baggage is permitted for all passengers flying to, from or transiting through all US airports. This item should not exceed maximum total linear dimensions (length + width + height) of 118cm (46.5") and 7kg (15lbs) in weight
• In addition to your allowance, you may also carry onboard one small personal item such as a handbag, duty free bag or slim line laptop bag, which must be able to fit under the seat in front of you. 
• As a safety precaution, all cabin baggage must be able to fit in the overhead lockers or under the seat in front of you. Each item should therefore not exceed total linear dimensions (length + width + height) of 118cm (46.5").

Checked Baggage Dimensions

Any piece of baggage that weighs over 23 kg (50 lb) but less than 32 kg (70 lb) will be subject to an overweight charge.

The maximum weight limit of 32 kg (70 lb) for any individual piece of baggage is an industry standard. It does not relate to your overall entitlement but is a safety measure to reduce injuries to baggage handling staff. Any item over 32 kg (70 lb) will require repacking. Each piece of baggage should not exceed total dimensions (length + width + height) of 158cm (62 in).

For all domestic flights, in addition to other allowances, baby strollers and car seats are permitted free of charge, when travelling with an infant. If you are on a domestic flight as part of an international ticket, then the international checked baggage allowance applies.

Additional Baggage Allowance Information

In addition to any other allowances, an infant and or child is permitted to carry a stroller and or car seat free of charge, regardless of fare type including when their fare does not include a checked baggage allowance. Strollers and car seats need to be suitably packed with all straps stowed away (ideally in a travel bag) in order to be carried.

Sporting Equipment and Musical Instruments

If you are travelling with items that exceed maximum dimensions for checked baggage, these are classified as oversized. The airline may have specific requirements and fees for transporting sporting equipment and musical instruments. Please check with the airline for limitations, transportation requirements and fee information.

Charges for extra and overweight baggage

Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length+width+height) of 158cm (62") will be subject to an overweight/oversize. 

If you are travelling with excess baggage, please remember to allow sufficient time to complete the necessary formalities at check-in and also remember your excess baggage will be carried subject to space availability on your flight. For other routes not listed below, please contact the airline directly.

The following excess baggage rates apply for departures from airports in New Zealand.

The following excess baggage rates apply for departures from Australia.

The following excess baggage rates apply for departures from the United States /Canada

The following excess baggage rates apply for departures from London Heathrow.

Allowances for people with limited mobility (wheelchairs)

Please check with the airline regarding the transportation of wheelchairs