helloworld Travel Rotorua

Email:  rotorua@travel.helloworld.co.nz   Call: 07-349 4130

Welcome to helloworld Travel Rotorua. Thank you for visiting us and we welcome your enquiry.

Being 100% locally owned and having operated in Rotorua for over 35 years, we are proud to be the “Trusted Travel advisor” for our client’s travel needs.  We provide friendly, professional service and a true testament to this is the high percentage of repeat and referred clients we have.

Our expertise and insider knowledge about destinations, accommodations, and travel logistics are invaluable to our clients.   We share our enthusiasm for travel with others and help them create unforgettable, magical travel experiences.

We provide hassle-free holidays, specialising in escorted tours from Rotorua. We take pride in supporting the Rotorua community with events like the annual Ronald McDonald Supper Club, Home & Lifestyle Show and Rotorua Golf Club Twilight event.

We’re an award-winning Cruise Specialist store – judged “Top Cruise Store” nationwide.  We are passionate about cruising and pride ourselves on trained and qualified team members, ensuring your Cruise holiday is just right for you.

We offer 24/7 Assistance/support to all our clients in case of emergencies or changes in plans.

We pride ourselves in ensuring we not only meet but strive to exceed our customer’s expectations and remember, "holidays restore what everyday life steals from you"….. it's true

Store Hours:

Mon - Fri 10am to 4pm (we are available outside these hours via appointment)
Sat – 10am – 12 noon

helloworld Travel Awards

Top helloworld Travel Store Marketing 2018

Runner up Top Helloworld Store 2018 / 2019

Top helloworld Travel Store 2016

Top helloworld Travel Store Finalist  2018 / 2019

Helloworld BRAND CHAMPION store 2023

GO Holidays Awards

GO Holidays Top Store 2017 / 2018 / 2019

GO Holidays Top Consultant 2018 / 2019

Consultant & Store Awards

Travel Agents’ Association of New Zealand (TAANZ) Best Travel Agency - Retail Finalist 2018

Deborah Kay: Travel Agents’ Association of New Zealand (TAANZ)  Best Travel Agency Manager - Retail Winner 2016

Deborah Kay: Platinum Plus Achiever 2017, Platinum Achiever 2018, 2019, Diamond Achiever 2023

Olivia Turner: Platinum Achiever 2018, 2019, 2023, Runner Up Top Travel Professional 2023

Rachel Mahar: Rookie of the Year 2023, Diamond Achiever 2023

Greig Lysaght: Outstanding Contribution to the Brand 2023

Cruise Awards

WINNER - "TOP CRUISE STORE"  (Australasia) At CLIA Cruise Industry Awards 2018/19 - helloworld Travel Rotorua

Top helloworld Cruise Store 2010, 2012,  2018 & 2019

Top APT River Cruise Store 2008-2012 & 2017 / 2018 / 2019

Most Improved Oceania Cruise Store 2017

CLIA accredited Agency

Supplier Awards

Most Improved Air New Zealand’ Store 2018

Top Intrepid Travel Store 2019

Top Allianz Insurance Store 2018

Top Contiki Store 2016 / 2018

Emergency after hours contact: 027 341 8178