Signing you up...
or Email: rotorua@travel.helloworld.co.nz
or Call: 07-349 4130 for more information
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Helloworld Travel, Winner of Canstar’s
2026 MOST SATISFIED CUSTOMERS
Travel Agents Award!
Welcome to helloworld Travel Rotorua. Thank you for visiting us and we welcome your enquiry.
Being 100% locally owned and having operated in Rotorua for over 35 years, we are proud to be the “Trusted Travel advisor” for our client’s travel needs. We provide friendly, professional service and a true testament to this is the high percentage of repeat and referred clients we have.
Our expertise and insider knowledge about destinations, accommodations, and travel logistics are invaluable to our clients. We share our enthusiasm for travel with others and help them create unforgettable, magical travel experiences.
We provide hassle-free holidays, specialising in escorted tours from Rotorua. We take pride in supporting the Rotorua community with events like the annual Ronald McDonald Supper Club, Home & Lifestyle Show and Rotorua Golf Club Twilight event.
We’re an award-winning Cruise Specialist store – judged “Top Cruise Store” nationwide. We are passionate about cruising and pride ourselves on trained and qualified team members, ensuring your Cruise holiday is just right for you.
We offer 24/7 Assistance/support to all our clients in case of emergencies or changes in plans.
We pride ourselves in ensuring we not only meet but strive to exceed our customer’s expectations and remember, "holidays restore what everyday life steals from you"….. it's true
Store Hours:
Mon - Fri 10am to 4pm (we are available outside these hours via appointment)
Sat – 10am – 12 noon
helloworld Travel Awards
Helloworld BRAND CHAMPION store 2023
Helloworld Travel Spirit Aware – Deborah Kay 2026
Top 10 Helloworld Travel Stores 2026
Top 15 Helloworld Travel Professionals - Olivia Turner & Rachel Kitson 2026
GO Holidays Awards
GO Holidays Top Store
GO Holidays Top Consultant
Top 5 Go Cruise Star Consultant – Deborah Kay 2026
Top 10 Go Holidays Consultant – Olivia Turner 2026
Consultant & Store Awards
Deborah Kay: Platinum Achiever 2018, 2019, Diamond Achiever 2023 / 2024
Olivia Turner: Platinum Achiever 2018, 2019, 2023, 2024, 2025, 2026, Runner Up Top Travel Professional 2023, Top Travel Professional 2024, 2025 and 2026.
Rachel Kitson: Rookie of the Year 2023, Diamond Achiever 2023, Platinum Achiever 2024, 2025 and 2026
Britney Orr: Golden Rookie 2025, Gold Achiever 2025 and 2026
Travel Agents’ Association of New Zealand (TAANZ) Best Travel Agency - Retail Finalist
Deborah Kay: Travel Agents’ Association of New Zealand (TAANZ) Best Travel Agency Manager - Retail Winner
Cruise Awards
WINNER - "TOP CRUISE STORE" (Australasia) At CLIA Cruise Industry Awards 2019 - helloworld Travel Rotorua
Top Helloworld Cruise Store
Top APT River Cruise Store
CLIA accredited Agency
Supplier Awards
Top Total Holidays Option Store 2024, 2025 & 2026
Top Store for Lufthansa 2025
Top Store for Air Tickets 2026
Top Store for Travelport 2025 & 2026
Top Store for China Eastern Airline 2026
Top Store for China Southern Airline 2026
Emergency after hours contact: 027 341 8178
Meet the team
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Deborah Kay
Owner - CLIA Cruise Accredited
deborah.kay@travel.helloworld.co.nz
Learn more -
Olivia Turner
Travel Professional - CLIA Cruise Accredited
olivia.turner@travel.helloworld.co.nz
Learn more -
Rachel Kitson
Travel Professional - CLIA Cruise Accredited
rachel.kitson@travel.helloworld.co.nz
Learn more -
Britney Orr
Travel Professional
britney.orr@travel.helloworld.co.nz
Learn more -
Lydia Treleaven
Travel Professional
lydia.treleaven@travel.helloworld.co.nz
Learn more
